My mother has received wonderful care at Spring Lane since she arrived. This has always been tailored brilliantly to her needs as her dementia has progressed and her physical capabilities have decreased. The home is very well managed, and the staff are knowledgeable, warm, friendly and responsive.  I always recommend Spring Lane to people in our area.

E R
(Daughter of Resident)

The moment I stepped into the relaxed and welcoming environment of Spring Lane Care Home, I knew that this would be the right place to bring my aunt. The staff were professional, friendly and attentive. I was impressed with the regular close contact, informing me of the state of my aunt’s health and details of follow-up treatments and necessary adjustments. I’d like to thank every single member of the staff from the bottom of my heart for their kindness and dedication.

J B
(Niece of Resident)

We felt such a homely atmosphere at the home. The staff were all very friendly to us and extrêmement kind, thoughtful, available and friendly to our friend and to everyone. The activities were very good. Thank you very much to the whole staff.

A-F D
(Friend of Resident)

The staff are friendly, approachable and caring. There are plenty of sociable activities. Mum enjoys the food, comprising three meals per day and frequent cups of tea. The premises have been refurbished. It is a warm, comfortable and safe haven for the residents. Mum’s room is clean, tidy and perfectly adequate. Visiting is positively encouraged. I have met the owners who, refreshingly, are involved in the day to day running and planning of the home.

P M
(Son of Resident)

My cousin, a single gentleman, lived in the same house for 77 years so moving into a care home was a huge change for him. Staff at Spring Lane were incredibly patient, empathetic and gentle with him from day one so he settled in and is now totally at home there. I am immediately informed about any problems, appointments or issues that affect him – communication is excellent. Visitors are made to feel welcome and the atmosphere in the home is peaceful and happy with many activities available to residents. My cousin’s room is kept clean and tidy, as are his clothes. He is given gentle reminders when needed about his personal hygiene, without making him feel embarrassed. My thanks to all the staff at Spring Lane, you are all doing an amazing job and it’s greatly appreciated.

G M
(Cousin of Resident)